Two reviewers reported a need for more counseling or aftercare and another two reported that costs were too high. Others identified the staff as a program strength, describing counselors as attentive, loving, and caring. They love recovery.” One expressed concerns about the level of staff training. Two characterized employees as disrespectful, although one of these also wrote: “Some staff are really good. Some commented that the program was helpful to their families.Īssessments of staff were mixed. Loved ones found opportunities for family involvement adequate, based on an average rating of 3.3 out of five stars from 17 polled on the feature. About one in five would not recommend the program, and two rated their likelihood to recommend just three out of five stars. Eight respondents gave this metric an average of just 3.6 stars.įeedback from nearly two dozen loved ones polled by to date was mostly positive, but data indicated generally lower opinions than those of alumni. Two weaker areas in alumni opinions were the aftercare program, which one alum particularly criticized, and opportunities for family involvement in the rehab process. Metrics measuring general accommodations, cleanliness, and maintenance received average ratings of more than four stars. All but one of a dozen asked whether the program was worth its cost responded positively.Īnother facility feature receiving favorable reviews was the physical environment. One former client noted that the 12-step approach was “not for everyone” and that there was “no additional approach available.” Another wrote: “This is a very good safe place UNLESS one has a benzo dependancy,” referencing problems experienced with detoxing from anti-anxiety prescription medications.Īlumni tended to characterize staff members as respectful, supportive, and helpful, giving an average rating of 4.5 out of five stars to the level of staff training and experience. The effectiveness of treatment received an average rating of 4.5 out of five stars based on 16 responses. Every alum polled would recommend the program to others, including one respondent who indicated that the rehab was not like what they had expected from the facility’s marketing materials and four who reported that they relapsed following treatment. Some alumni provided responses specific to the detox and residential services offered at the Coburg facility, while others referenced the Eugene clinic. The treatment team includes certified alcohol and drug counselors.Īt the time of this writing, has received survey feedback from over a dozen former clients of Serenity Lane. After completing the IOP, clients may attend a weekly recovery support group for up to one year as a part of the aftercare program included in the cost of primary treatment.ĭrug testing may be required during treatment. Midway through the program, each client develops an autobiographical reflection on how addiction has affected their life. Topics addressed include relapse prevention, grief and loss, skills development, PTSD, and co-occurring disorders like depression and anxiety. Treatment is rooted in the 12-Steps and involves individual and group counseling, educational sessions, and a weekly family session. To receive treatment, individuals submit a screening assessment and must engage in a one- to two-hour interview to determine the correct course of treatment.Ĭlients in the intensive outpatient program (IOP) meet nine hours a week for 10 weeks, with morning and evening meeting times available. The Eugene center is located south of Amazon Creek in a mixed commercial and industrial neighborhood. Serenity Lane, founded in 1973, also operates addiction counselor training and residential treatment programs in Coburg, north of Eugene. An intensive outpatient program built on 12-step concepts, with an emphasis on family involvement, is offered as well as DUII services. The Eugene location of Serenity Lane is one of the nonprofit organization’s nine outpatient substance abuse treatment centers in Oregon and Washington.
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